All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.

However, to avoid any potential oversights, I respectfully request your assistance in helping us to make this a mutually satisfactory transaction by THOROUGHLY reviewing item description and photos, and asking all questions PRIOR TO BIDDING.

Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.

If you have any questions, our Customer Service staffs welcome you to email or call us. We strive to answer all questions and resolve any problems as quickly as possible.

We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.

Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.

Return is accepted within 7 days after the buyer\`s receiving the item.

If this item is defective upon receipt, customer has up to 7 days from date of receipt for exchange of a new one.

If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or we will refund your payment.

Unused/unopened merchandise will be fully credited.

Please note that all purchases must be returned within 14 days of purchase. NO return or exchange will be accepted after 14 days from the date of purchase.

Include your name, address, item, daytime telephone, how you paid, and if you are requesting a refund or exchange.

After getting the returned item, we will refund the customer at the item\`s price (excluding the shipping costs to and fro ).

We only ship to the confirmed address provided by your order. Before you pay, please make sure your address matches the address you would like us to ship to.

We can not mark any package as a gift, but all international packages are marked "ebay Purchase" on the insurance form.

We offer combined shipping which will save your shipping cost greatly for your multiple purchases. Please do not pay until you make your last purchase.

We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the courier company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance.